TERMS AND CONDITIONS
These terms and conditions apply to all orders placed by the customer (referred to as “you” or “your”) with Garabette Monogram Collection (“Garabette Monogram Collection” “us” or “we”), at www.garabette.com (“website”). Please read our Terms and Conditions carefully before placing any orders on the website. By placing an order, you agree and accept these Terms and Conditions. We may modify these Terms and Conditions occasionally, should you not agree with the Terms and Conditions or are unclear with any aspect please contact us on email@example.com. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
We make every effort to display accurate stock availability on the website but stock levels are subject to change without notification.
Please note that all orders are subject to availability and stock is not reserved until your order has been confirmed. Items placed in your basket are not reserved and may be purchased by other customers.
Completing an order
Before completing an order you can review your order including total price and shipping charges. Once you submit your order by pressing confirm in checkout you have agreed to pay the total amount due and have agreed to the terms and conditions.
We accept payment online via Payfast.
Payment for your order is taken at the time your order is placed. The currency used in South African Rand. VAT is included in all our prices.
You are required to provide payment details that are valid and correct and you confirm that you are the person referred to in the billing information provided. Garabette Monogram Collection reserve the right to cancel orders if they do not meet all or any of the security requirement and to restrict multiple quantities or an item, or of orders being shipped to any one customer or postal address.
You will receive an online confirmation on your screen once your order has been placed, as well as an email confirmation.
Changes to your placed order
We aim to deliver orders as quickly as possible so once your order has been placed we are unable to make changes to your order. If you wish to change a placed order you must contact us as soon as possible at firstname.lastname@example.org
All prices are displayed in South African Rand. All prices exclude shipping fees which will be added in checkout and will differ based on where your order is shipped to.
Any customs or import duties are charged once a parcel reaches the destination country. Any additional charges must be paid by the recipient of the parcel. Unfortunately we do not have any control over these charges and advise you contact your local customs office for current charges before placing the order.
We will dispatch approved orders as quickly as possible but delivery timescales will be dependent on the delivery method chosen in checkout. Delivery times vary depending on where the order is to be shipped. We cannot be held responsible for any delays caused by destination customs clearance processes.
If we are unable to dispatch all or part of an order due to stock or other reasons, we will inform you as quickly as possible. In this case, you will be able to cancel the order and a refund for the full order amount, including shipping will be provided to you.
Every effort has been made to accurately display products and colours on the website however colours can display differently due to your computer.
All rights, including copyrights on the website remain with Garabette Monogram Collection. Any use of content from this website is prohibited without our permission.
Monogram Bags, Baskets and Clutches
Please be gentle with these items, our baskets and clutches are custom made, hand painted products. The weave on the basket and/or clutch may move and chipping may occur with use. Garabette Monogram Collection offer a 'touch up service' which is free of charge within 3 months of dispatch (not including postage) for South African residents, please email email@example.com for more information. For items over 3 months old and/or for our overseas customers please email firstname.lastname@example.org for more information or a quote. There may be discrepancies with other items of this product and will differ from time to time with regards to size, finish and colour variation.
Monogram Bags, Baskets, & Clutches, Throws, Towels, Scarves, Candles & Notebooks
Due to personalisation all the above products are non-refundable and non-exchangeable, please contact email@example.com with any queries.
Canvas Bags & Clutches - Sponge Clean / Dry Clean Only